Murielle Destilus
Murielle Destilus

Customer Service Representative/sales/interpreter/traductor

Open to offers · Member since 7 Jun 2026
Message
Location
Tapachula, Mexico
Desired salary
from 16 USD/hourly
Work preference
Hybrid / Full Time
Experience level
Mid

About

Professional summary

I am a detail-oriented customer service professional with experience in high-volume call center environments and appointment setting. I have developed strong communication, problem-solving, and multitasking skills through direct interaction with patients and customers.

I have worked in healthcare-related support roles where I handled inbound and outbound calls, scheduled and confirmed appointments, and assisted with patient intake and insurance verification. I am comfortable working under pressure while maintaining professionalism and empathy.

In my previous remote customer service role, I supported customers by resolving inquiries efficiently, promoting products and services when appropriate, and maintaining accurate records in CRM systems. I also collaborated with team members to improve service quality and customer satisfaction.

I am known for being attentive to detail, patient, and adaptable in fast-paced environments. I enjoy helping people, understanding their needs, and finding practical solutions that create a positive experience.

I am seeking a customer service or sales-related opportunity where I can continue to contribute my communication strengths and service mindset. I am open to roles that value reliability, teamwork, and consistent customer care.

Skills

14 capabilities

Experience

Career history

Healthcare Call Center Representative / Appointment Setter CONTACT CENTER DOMINICANA

Managed high volumes of inbound and outbound calls in a healthcare call center environment, ensuring prompt and professional communication with patients.

Scheduled, confirmed, and rescheduled medical appointments while providing information about clinic services and availability. Conducted phone-based patient intake and verified insurance eligibility and authorizations when required.

Maintained accurate patient records, followed up on cancellations and no-shows, and supported administrative and operational tasks to help ensure smooth clinic functionality.

Customer Service Representative WORKING SOLUTION

Delivered customer service in a fast-paced remote call center environment by handling high-volume inbound and outbound calls.

Resolved customer inquiries and concerns efficiently while maintaining a positive customer experience. Promoted company products and services during sales-related interactions and contributed to team sales goals.

Maintained accurate records in internal CRM systems, collaborated with team members to improve service processes, and supported multilingual customers when needed.

Education

Learning history

UEH

bachelor, law

CISA

graduate, marketing

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