I am a banking professional with more than 30 years of experience in the financial sector, mainly in customer service, account management, back office, sales, and telephone support.

Throughout my career, I have focused on delivering high-quality service, understanding client needs, and building long-term relationships based on trust and professionalism.

I have worked in account executive roles at major banks, handling personalized advisory, customer inquiries, claims, procedures, and operational support within branch environments.

I am also experienced in commercial activities such as salary plan sales, client acquisition, insurance sales, negotiation, and meeting monthly targets and sales quotas.

My background includes administrative and operational tasks, document control, data entry, transaction processing, and internal support, always following financial system rules and procedures.

I am a responsible, committed, and process-oriented professional, with a solid track record in banking and a strong focus on service quality and operational efficiency.