Consultora Comercial - Executiva de Negócios - Vendedora Interna - Representante Comercial

Strategic prospecting and qualification of B2B leads for SaaS customer service solutions. Conducted consultative negotiations and closed contracts focusing on pipeline generation and revenue growth. Managed strategic accounts for retention and expansion. Recovered sales targets in critical scenarios by resolving commercial bottlenecks. Monitored KPIs and analyzed performance for continuous improvement. Participated in commercial area restructuring focused on performance and operational organization. Tools used: Ploomes (CRM), Cube (BI).

Active prospecting to identify new business opportunities and generate qualified leads. Managed client portfolio to strengthen long-term commercial relationships. Negotiated and closed sales with customized solutions and proposals. Developed strategic reports to improve customer experience and optimize processes. Provided customer support and problem resolution. Participated in virtual meetings with clients, partners, and internal teams. Represented company at trade fairs and commercial events. Trained new employees and created onboarding materials. Tools used: ERP Bling, Tiny, Eccosys, Wbuy, Wake, Frenet.

Prospected and qualified new leads to generate business opportunities. Presented solutions and collaborated with sales executives on quotations and proposals. Managed internal processes interfacing with CX and Last Mile teams to ensure efficiency and customer satisfaction. Prepared client performance reports and suggested commercial and service improvements. Managed FBA Amazon collections and returns, monitoring daily volumes and operational adjustments. Tools used: Salesforce CRM, Meetime, Zendesk, Kibana, Django, Looker.

Prospected and negotiated new commercial partnerships, closed contracts, and activated clients on the platform. Managed promotions, menu adjustments, and strategies for client retention and activation. Provided continuous support to partners to meet sales targets. Tools used: Looker CRM, Meetime.

Provided active and receptive customer service for postgraduate and undergraduate EAD programs. Prospected new students and implemented retention strategies. Managed academic and administrative tasks including attendance control and rescheduling. Tool used: Sistema S.

Commercial service including client prospecting, personalized solution presentations, and commercial proposal negotiations. Provided ongoing support to clients and partners ensuring satisfaction and successful solution implementation.

Managed partnerships, monitored demand, and analyzed local competition. Prospected and reactivated inactive partnerships. Provided technical and commercial support to partners and conducted promotional activities. Tools used: Pipedrive CRM, Salesforce.

Provided personalized commercial service to individual and corporate clients, prospecting and closing contracts. Managed leads and visit tracking. Trained consultants and supported new commercial process implementations.

Served supermarket chains with in-person service, online quotations, and promotional campaigns. Managed product layout, pricing, assortment, and merchandising campaigns. Monitored sales and prepared weekly distribution and product activation reports. Tool used: SAP CRM.

Conducted scheduled visits focused on optimizing product exposure. Organized and adjusted store layouts for optimal product presentation. Defined pricing and assortment suggestions aligned with market needs. Executed promotional campaigns and merchandising actions to increase visibility and sales.