I am a Telecommunications Engineer with over 10 years of experience specializing in LTE, 5G, and FTTH network operations, performance analysis, and technical troubleshooting across Latin America. Throughout my career, I have developed a strong expertise in remote incident diagnosis, root cause analysis, KPI monitoring, and managing escalation processes with R&D teams and external vendors. I am adept at coordinating cross-functional technical teams and collaborating with vendors and field partners to resolve complex service-impacting issues efficiently.
My technical knowledge encompasses 3GPP standards, LTE/5G radio and core architecture, RF optimization, and IP networking fundamentals. I am proficient with network diagnostic tools such as Wireshark and Linux command line for log review. Additionally, I have advanced skills in Power BI and SQL, which I use to create performance reporting dashboards and conduct trend analysis to support operational decision-making.
In my recent roles, I have led teams across Colombia and Argentina, supporting network deployment, optimization, and troubleshooting activities. I have been responsible for designing and automating operational dashboards, producing structured technical reports, and ensuring compliance with national telecom regulations. I am also experienced in mentoring junior engineers and fostering knowledge sharing within teams.
I am continuously improving my English language skills to better engage with international teams and technical documentation. My certifications in Scrum Master and Agile Coach further complement my ability to work effectively in dynamic, collaborative environments. I am passionate about leveraging my technical and leadership skills to contribute to the advancement and reliability of modern telecommunications networks.
I am eager to bring my expertise in network operations, performance analysis, and team coordination to a challenging role where I can continue to grow professionally and deliver impactful results.