I am currently a student of Systems Engineering with practical experience in technical support and user assistance. I have knowledge in software installation and configuration, as well as preventive and corrective maintenance of computer equipment. I am skilled in diagnosing hardware and software failures, basic network configuration, and handling technological devices. I pride myself on my adaptability, quick learning, and problem-solving abilities in technological environments. Throughout my experience, I have supported users by managing equipment renewal projects and providing independent technical support. I am committed to delivering effective communication and teamwork in all my tasks. My goal is to continue growing professionally while contributing my technical skills to support and improve IT systems.