I am a HR and People Operations-oriented Psychology graduate with experience in administration, client support, stakeholder communication, and documentation. Currently, I work in social services where I manage complex cases, coordinate with institutions, and maintain accurate records while handling sensitive information with discretion. I possess strong interpersonal, organizational, and problem-solving skills combined with a genuine interest in recruitment, employee support, and people-focused processes.
I conduct online consultations in a professional and client-focused manner, managing client scheduling and communication processes effectively. I maintain accurate records and uphold professional standards while supporting clients with psychoeducational and wellbeing-related topics. My role involves managing complex administrative documentation and case records, coordinating communication between clients, institutions, and external stakeholders.
Handling confidential personal data in accordance with legal and ethical standards is a key part of my responsibilities. I schedule appointments and maintain accurate documentation, supporting individuals through problem-solving and service coordination processes. Working in a fast-paced environment has strengthened my organizational and communication skills.
I manage client communication and appointment scheduling while creating educational mental health content for online audiences. Additionally, I coordinate administrative and operational aspects of my independent practice and develop communication strategies across social media platforms.
My background includes experience in HR & Recruitment, recruitment coordination, candidate screening support, interview scheduling, talent acquisition support, onboarding administration, employee documentation, stakeholder communication, and administrative tasks. I am proficient in Microsoft Office (Word, Excel, PowerPoint), calendar and appointment coordination, reporting and record keeping, and confidential data handling.
I am seeking an opportunity to contribute to HR, Talent Acquisition, or People Operations functions within a dynamic organization where I can apply my skills and passion for people-focused processes.
Conducting online consultations, managing client scheduling and communication, maintaining records, supporting psychoeducational and wellbeing topics, coordinating administrative and operational aspects of independent practice, developing communication strategies across social media.
Assisted psychological support processes, observed and supported patient-centered communication, participated in health psychology professional activities, developed empathy, communication, and observation skills.
Managed complex cases, coordinated with institutions, maintained accurate records, handled sensitive information with discretion.
Customer service and client communication, cash handling, administrative responsibilities, multitasking in fast-paced environment, problem-solving, maintaining professional customer relations.
Participated in stress management and burnout prevention programs, assisted with educational presentations, supported mental health awareness and psychoeducational activities, developed communication and presentation skills.
Supervised language examinations, ensured compliance with regulations, managed time schedules, handled unexpected situations, maintained order, accuracy, and responsibility during examinations.
Master of Arts in Psychology
Bachelor of Behaviour Analysis
High School Diploma
Postgraduate Training in Criminal Psychology Consulting
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