I am a multilingual operations and team-management professional with experience across recruitment, logistics, hospitality, construction, and client-facing support. I move quickly into responsibility and have been promoted from recruiter to manager within two months, which reflects how I work: hands-on, adaptable, and focused on results.
I have led teams in fast-moving environments, including supervising 10–15 workers on active construction sites and managing over 45 recruited staff in operations. I am comfortable coordinating people, safety, schedules, and day-to-day problem solving while staying close to the work itself rather than managing from a distance.
I also founded and ran a halal restaurant from the ground up, handling staffing, purchasing, service delivery, customer complaints, and business administration. That experience strengthened my ability to build processes, support teams, and keep operations running smoothly under pressure.
My background includes recruitment, onboarding, delivery coordination, incident response, and customer escalation management. I have worked directly with clients, workers, and management to resolve issues such as non-payment, wrong addresses, mixed-up orders, and on-site delays.
I am also experienced in interpretation and paralegal support, having helped bridge communication across English, Arabic, Somali, Swahili, Thai, and other languages in sensitive professional settings. This has made me strong in communication, confidentiality, and cross-cultural collaboration.
I am open to remote work, relocation, and visa sponsorship, and I am looking for a role where I can contribute operational leadership, people management, and practical problem-solving in a dynamic environment.
Managed a team of 10-15 workers across active construction sites, overseeing daily task allocation and progress. Took lead responsibility for on-site safety and coordinated with site management to resolve day-to-day issues. Acted as an on-site translator and interpreter between management, workers, and visitors.
Founded and ran a halal restaurant from concept through daily operations. Managed staffing, purchasing, service delivery, and business administration. Handled kitchen, front-of-house, cashier, barista, and delivery responsibilities, while recruiting, training, and supervising staff.
Joined as a recruiter and was promoted to manager within two months. Managed a team of over 45 recruited staff and worked alongside the team in the field, including deliveries. Resolved incidents, customer issues, and operational problems directly on site.
Provided interpretation and support across English, Arabic, Somali, Swahili, and Thai for legal, medical, community, and administrative information. Maintained confidentiality, accuracy, and professional standards in sensitive interactions.
Worked in hospitality roles across Cyprus and Thailand, progressing from barista and cashier positions into supervisory responsibility. Built experience in service standards, stock handling, and team coordination.
Supported session planning, training delivery, and player development for youth teams, including U13 and U15 age groups.
Bachelor of Business Administration, Business Administration
Completed BBA degree.
Diploma, TEFL
Completed 120-Hour TEFL Diploma. Graduate ID: 7305949-5410.
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