I am a results-driven Senior Business Analyst with over 5 years of analytical experience, specializing in the Health Insurance sector. I have a proven track record of translating complex business needs into technical solutions within Agile and Scrum environments. My expertise includes requirements gathering, authoring Business Requirements Documents (BRDs) and user stories, defining business processes from simple to complex, and supporting QA and UAT testing phases.
I possess hands-on experience managing the technical development cycle of mobile applications and web portals, delivering scalable, data-driven systems that enhance operational efficiency and drive digital transformation. I have successfully led projects involving AI-assisted automation workflows and digital filing infrastructures that significantly reduce manual labor and improve system functionality.
My experience spans freelance consulting and corporate roles, where I evaluate client financial statements and operating procedures to identify business problems and recommend analytical solutions. I am skilled in collaborating with cross-functional teams to prioritize work, develop user stories, and create acceptance criteria that align with business goals.
I have a strong background in data analysis using SQL and R, enabling me to surface actionable insights that inform product roadmaps and executive-level business intelligence dashboards. Additionally, I have led initiatives that resulted in increased sales, revenue growth, and improved return on investment through strategic marketing analytics and fraud detection enhancements.
I am committed to continuous learning and professional development, holding certifications in data analytics and SQL, and I am proficient with various technical tools including Tableau, Power BI, Jira, and Google AI Studio. I am passionate about leveraging technology and data to solve complex business challenges and drive measurable outcomes.
