I am a senior Technical Program Manager with more than 15 years of experience leading enterprise digital transformation initiatives across US and LATAM markets. My background centers on collaboration platform migrations, IAM and access governance, and complex cutover execution with a strong focus on zero-disruption transitions.
I have led large cross-functional teams of 10–20 people across multiple time zones, managing programs with budgets ranging from hundreds of thousands to $5M. I am comfortable operating at both the strategic leadership level and in hands-on execution, especially in environments that require strong stakeholder alignment, risk management, and delivery discipline.
My experience includes major migrations and modernization efforts involving Microsoft 365, Google Workspace, Slack, Zoom, Okta-based SSO, and enterprise collaboration ecosystems. I have also worked extensively on M&A-driven platform consolidations, multi-tenant enterprise environments, and PMO governance improvements that increase predictability and reduce operational risk.
A significant part of my career has been in telecommunications transformation, where I have supported DWDM, transport, fixed and mobile networks, video platforms, and IT transformation programs. In these roles, I have managed complex integrations, vendor coordination, compliance requirements, and executive reporting across regional and multi-country environments.
I also bring a strong technical foundation in software quality, architecture, cloud, and infrastructure. My background includes QA leadership, software architecture, CI/CD support, and the use of tools such as JIRA, Confluence, Power BI, AWS, Google Cloud, and various testing and automation technologies.
I am based in Bolivia and open to remote opportunities in the US or globally, as well as relocation. I value structured execution, measurable outcomes, and collaborative leadership, and I consistently aim to improve delivery performance, reduce incidents, and create clear business value through technology programs.
Led enterprise digital transformation programs for US-based clients with budgets exceeding $1M; orchestrated cross-functional teams across multiple time zones; governed collaboration tool rollouts and IAM access models; improved delivery predictability; reduced production incidents; optimized resource utilization.
Managed concurrent software programs with budgets of $300K-$800K; coordinated engineering and QA teams through PMO governance; led transition planning and dependency tracking; improved schedule adherence; prevented budget overruns; implemented standardized reporting templates.
Directed data strategy and platform transformation across three business units; managed UX, Dev, and Infra teams; implemented enterprise data governance; reduced executive reporting cycle; increased digital traffic through platform adoption.
Improved SLA compliance across enterprise collaboration and infrastructure systems; reduced recurring incidents through root cause analysis; shortened resolution time through access and incident governance improvements; addressed cybersecurity risk findings and delivered enablement workshops.
Designed and governed scalable digital architectures supporting 500K+ active users; managed CRM and e-commerce integrations; led IT transformation initiatives; reduced API response times; improved order processing efficiency; cut audit findings; managed executive reporting and business case development.
Led QA strategy for a large digital platform; improved test coverage; reduced production defects through CI/CD integration; accelerated release cycles through automation.
Reduced defect leakage to production on digital transformation projects; standardized nonconformance tracking; reduced recurring issues.
Managed enterprise infrastructure and telecom projects across banking, oil & gas, and government sectors; delivered projects on time and within budget; ensured SOX compliance; negotiated vendor contracts; supported post-merger infrastructure consolidation.
Led strategic program leadership in telecommunications; managed regional and multi-country telecom transformation programs; coordinated cross-border initiatives; led executive stakeholder engagement; governed migrations and integrations; maintained compliance; managed budget tracking and cost optimization.
M.Sc. in Cyber Security
B.Sc. in Computer Science
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