Patient Financial Specialist II

I am a detail-oriented professional with experience in healthcare billing, account management, and payment support. I have worked on account follow-ups, billing discrepancy resolution, and coordination with collections-related processes while maintaining accurate financial records.

I am comfortable managing high-volume workloads and handling multiple priorities in structured environments. My background includes reviewing billing information, supporting account reconciliation, and ensuring documentation is accurate and up to date.

I have strong written communication skills in English and experience communicating with clients, internal teams, and third-party vendors. I focus on resolving payment issues efficiently and maintaining professional relationships throughout the process.

In my recent role as a Patient Financial Specialist II, I managed a portfolio of accounts and supported timely follow-up on outstanding balances. I also worked with internal systems and documentation to help maintain compliance and accuracy.

Previously, I worked as a Technical Support Representative, where I handled customer support cases in a fast-paced environment. That experience strengthened my multitasking, problem-solving, and case-tracking abilities.

I am organized, efficient, and committed to delivering accurate results. I value clear communication, attention to detail, and timely resolution of financial and operational matters.