Business Owner | Strength Coach | Community Manager | Social Media & Sales Strategist

I am a business owner, strength coach, and community manager with hands-on experience in client management, brand building, and sales strategy. My work has centered on creating strong customer relationships and delivering high-value experiences that keep clients engaged and loyal.

I currently work in community management and digital sales, where I develop and publish product content, create promotional materials, and support online sales across platforms like Instagram, TikTok, and Facebook. I also focus on strengthening brand identity by communicating mission, values, and a customer-first approach.

As a co-owner and strength head coach, I have built and managed a personalized strength gym that grew from 15 to 80 active members over four years. I am proud of achieving an 85% conversion rate from trial sessions to memberships and of creating an environment where clients feel heard, supported, and motivated to stay long term.

My background also includes customer service and financial operations. I have worked in fraud prevention, disputes, and collections, where I handled sensitive customer cases, resolved issues, and consistently met performance goals related to satisfaction, recovery, and retention.

I bring a mix of coaching, sales, and operational experience, along with a strong interest in leadership, team management, and continuous learning. I am comfortable working in fast-paced environments and adapting my approach to meet both business goals and client needs.

I also have technical and creative skills that support my work, including Microsoft Office, Adobe tools, Canva, Salesforce, Notion, Milanote, and CapCut. I speak English at an advanced level and German at a beginner level, and I continue to build on my professional and personal development through education and certifications.