I am a business and operations professional with experience in client-facing service delivery, research coordination, supply chain operations, and technical support. I have worked in fast-paced environments where I managed multiple priorities, communicated with senior stakeholders, and helped deliver measurable business outcomes.
In my current role, I support expert research and commercial due diligence projects by coordinating cross-functional teams, managing client expectations, and translating ambiguous requests into structured action plans. I have contributed to revenue generation and have been trusted to serve as a single point of contact for high-level stakeholders throughout the project lifecycle.
Previously, I worked in supply chain coordination, where I managed logistics, vendor relationships, and inventory planning across multiple service fleets. That experience strengthened my ability to work under SLA pressure, solve operational issues quickly, and keep services running smoothly.
I also have experience in customer service and technical troubleshooting, supporting large fleets of systems across North America. This role helped me build strong problem-solving skills, improve my attention to detail, and communicate clearly in high-pressure situations.
Alongside my professional work, I coach youth basketball, which has helped me develop leadership, mentoring, and communication skills. I value discipline, teamwork, and continuous improvement both on and off the job.
I am currently studying Business Intelligence & Information Management, with an additional focus on data analysis, and I am also pursuing Business Administration with a concentration in finance. I am especially interested in roles that combine operations, analysis, client management, and strategic problem-solving.
Generated revenue by sourcing, qualifying, and closing expert engagements across multiple concurrent projects. Served as the main point of contact for senior stakeholders and coordinated commercial due diligence and primary research across the Americas. Led cross-functional coordination and managed end-to-end project workflows.
Managed logistics and asset coordination for multiple service fleets across several restaurant districts. Directed vendor relationships and inventory planning, maintained service continuity under SLA requirements, and acted as the escalation point for critical asset failures.
Provided tier-one technical oversight and troubleshooting for a large fleet of dispensing systems across the United States and Canada. Coordinated dispatch and scheduling for on-site technicians and helped minimize downtime through rapid issue resolution.
Develop and execute training programs for youth athletes. Manage player development and parent communication while fostering discipline, teamwork, and resilience.
Bachelor of Science, Business Intelligence & Information Management
Expected graduation. Concentration in Data Analysis.
Bachelor of Science, Business Administration
Expected graduation. Concentration in Finance.
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