Automotive Sales Professional
About Me
I am an automotive sales professional with experience in client management, commercial negotiation, and financing coordination. I focus on delivering personalized customer experiences throughout the full sales process, from lead generation to closing.
I have worked with high-value clients and built trust through effective communication, strategic follow-up, and solution-oriented service. My background includes strong customer relationship management and after-sales support.
I am skilled in digital lead generation, objection handling, and coordinating financing processes with financial institutions. I also bring a solid understanding of automotive operations and product knowledge.
My experience includes roles in automotive sales, collections, verification, and technical assistance, which has helped me develop a well-rounded commercial and operational perspective.
I am currently pursuing a Bachelor’s Degree in Industrial Engineering with a concentration in Supply Chain Management at ULACIT, and I have also completed automotive technical training and development programs.
I hold an EF SET English Certificate at C1 Advanced level and a Scrum Foundation Professional Certificate. I am results-driven, adaptable, and committed to providing excellent service and achieving strong sales outcomes.
Skills
Customer ServiceCommunicationTime ManagementCRMBusiness DevelopmentRelationship BuildingTechnical SupportSales ManagementSocial Media MarketingTeamworkCustomer RetentionConflict Resolution
Education
Bachelor’s Degree in Industrial Engineering with a Concentration in Supply Chain Management
Automotive Technical Training Program
Technology and Development Program
Experience
Provided personalized vehicle advisory and managed sales closing processes. Worked with high-value clients while delivering a premium customer experience. Managed and followed up digital leads throughout the sales process. Coordinated financing processes with financial institutions. Oversaw vehicle delivery coordination, after-sales support, and customer follow-up.
Negotiated payment agreements with customers under high-pressure situations. Managed objections and conflict resolution in a professional manner. Structured payment solutions based on customer financial capacity. Assisted Canadian customers while maintaining strong communication and service standards.
Verified customer information for loan applications within the U.S. market. Validated identity, employment, and financial information provided by clients. Evaluated and followed internal approval and verification processes.
Performed basic maintenance services and general vehicle inspections. Managed inventory and coordinated with suppliers. Prepared vehicles for technical inspections (RITEVE). Provided direct customer support and operational assistance. Assisted with daily workshop operations and vehicle preparation.
Manages the full sales process from lead generation to deal closing. Generates leads through Facebook Marketplace, Instagram, and WhatsApp Business. Negotiates directly with clients while providing personalized commercial follow-up. Coordinates vehicle viewings, deliveries, and after-sales experience. Creates commercial content for vehicle promotion and customer acquisition.