Cloud Operations Engineer
About Me
I am a Cloud Operations Engineer with over 5 years of experience working in public cloud environments. My background also includes roles as a Systems Administrator and Data Center Technician, which has given me a strong foundation in infrastructure, operations, and support.
I specialize in automating repeatable tasks to reduce manual effort and improve team efficiency. I have hands-on experience developing, testing, and optimizing automation workflows that help create scalable and reliable operations.
My technical strengths include CI/CD pipelines, Infrastructure as Code, cloud operations, and security best practices. I have worked extensively with AWS services and tools, and I am comfortable building solutions that support secure and efficient cloud environments.
Throughout my career, I have supported migrations, standardized environments, and built self-service tools to improve productivity across teams. I enjoy identifying operational bottlenecks and using technology to streamline processes and drive better outcomes.
I have also contributed to projects involving key rotation, logging enforcement, alerting, and support automation. These experiences have strengthened my ability to design practical solutions that improve reliability, compliance, and customer support.
My education in computer science and network administration, along with multiple AWS and technical certifications, supports my ability to work across cloud, systems, and infrastructure domains. I am motivated by solving complex operational challenges and continuously improving the systems I manage.
Skills
PythonAWSKubernetesComplianceCI CDTerraformTroubleshootingAutomationDevOpsCustomer SupportMonitoringActive DirectorySolution ArchitectureWindows ServerVMWareC
Education
Professional Certificate in Network Administration and Security
Professional Certificate Program in Vancouver, BC.
Bachelor of Science in Computer Science, Minor in Mathematics
Completed a Bachelor of Science with a major in Computer Science and a minor in Mathematics in Victoria, BC.
Experience
Supported AWS CloudFormation, CodeSuite, and Elastic Beanstalk services; architected multi-service solutions; documented erroneous behavior for service teams; facilitated migrations to AWS; served as point of contact for major customer projects and live events.
Completed remediation for ISO 27001 security certification; built self-service tools for customer support; created standardized configurations, monitoring tools, and event-driven architectures; built CI/CD pipelines for PHP applications; scripted repeatable processes to reduce time to resolution.
Standardized environments with GPOs, SaltStack, PowerShell, and PowerCLI for VMware; migrated servers and workstations to newer versions; updated log importing processes; controlled routing access between environments using pfSense.
Automated workstation setup through scripting, WDS, and Microsoft Deployment Toolkit; managed server configurations using Active Directory and Group Policy; built PowerShell scripts for IT and HR; audited configurations for security best practices; assisted with helpdesk tasks.
Acted as shift lead for teams of up to 10 people; monitored power, operating systems, and datacenter performance; handled ticket handoffs; collaborated on inventory processes; supported IaaS and cloud solutions; deployed, monitored, and troubleshot thousands of servers; helped install servers, network devices, power equipment, and fibre cabling; created server provisioning processes that cut build times by 50%.