Customer Care Representative - Senior

I am seeking regular full-time employment that matches my qualifications and offers strong opportunities for growth.

I have experience in customer service, food preparation, cash handling, cleaning, and restocking from my role at Silog Central, where I helped ensure smooth daily operations and a positive customer experience.

I also worked as an Appointment Setter at Rick Liuag’s Enterprise, where I contacted potential clients and scheduled appointments for the sales team.

Most recently, I served as a Senior Customer Care Representative at Telus Digital, handling inquiries, processing orders, resolving issues, providing proactive outreach, and managing complaints.

In that role, I also collected feedback, responded to reviews, created helpful content, and tracked KPIs to support efficient and personalized customer experiences.

I hold a Bachelor of Science in Computer Science from Capiz State University, Dayao Satellite College, and I bring a mix of technical knowledge, customer service skills, and a strong work ethic.