Administrative Assistant | Sales Operations | Customer Service

I am a detail-oriented administrative professional with experience supporting executives, coordinating operations, managing documentation, organizing events, maintaining databases, and improving administrative processes.

I have a strong background in customer service, sales administration, CRM management, and team coordination. I am recognized for my organizational skills, problem-solving abilities, and my ability to deliver efficient support in fast-paced environments.

My experience includes managing executive schedules, preparing correspondence and reports, coordinating institutional events and training programs, and maintaining records and administrative files. I have also supported internal and external communications through social media and other communication channels.

In sales and customer service roles, I have managed large lead databases, improved customer engagement processes, supported team performance, and contributed to operational efficiency. I have also prepared proposals, performance analyses, and supplier negotiations to help optimize budgets.

I have worked in administrative roles across construction, real estate, healthcare, insurance, and legal environments, which has strengthened my adaptability and attention to detail. I am comfortable handling both operational and documentation-heavy responsibilities.

I hold a Bachelor of Laws degree and an Information Technology Technician qualification. I am fluent in Spanish and currently improving my English, and I bring advanced Microsoft Office skills along with experience using Google Workspace, Canva, CRM platforms, and business tools.