Tourism and Hotel Management Student
About Me
I am a highly organized and diligent person seeking an accountable role where I can gain practical knowledge while using my interpersonal skills to support business goals and customer satisfaction.
I have a strong interest in hospitality and guest services, and I enjoy working in environments where I can help people, solve problems, and contribute to a positive customer experience.
I am bilingual in Russian and Ukrainian, and I also speak English at a C1 level and Korean at an A2 level. My language skills help me communicate effectively with diverse guests and team members.
I have experience coordinating guest bookings, assisting with accommodations, handling inquiries, and supporting check-in and check-out processes. I am comfortable managing multiple priorities in fast-paced settings.
My work experience includes serving as a waitress and working as a hosting assistant in a family resort, where I developed customer service, multitasking, teamwork, and organizational skills.
I am currently studying Tourism and Hotel Management at Cyprus International University, and I am continuing to build my knowledge through academic study, certificates, and practical hospitality experience.
Skills
Problem SolvingCustomer ServiceCommunicationTime ManagementInterpersonal SkillsTeamworkPhotography
Education
Tourism and Hotel Management
School of Tourism and Hotel Management, Nicosia/TRNC.
Experience
Delivered exceptional customer service, managed multiple tables in a fast-paced environment, worked with kitchen staff to ensure timely and accurate order delivery, and maintained a friendly and professional demeanor.
Handled customer interactions, complaints, and feedback; welcomed and assisted guests; managed inquiries; coordinated check-ins and check-outs; and accommodated special requests in a seasonal hospitality role.