I am a Sales Manager with more than 3 years of experience as a Team Leader and Store Manager in the telecommunications sector. I combine frontline sales, inventory control, cash management, and team leadership to deliver strong customer-focused results.
I have a solid technical background that includes device repair, operating system installation, server and firewall configuration, network setup, CRM usage, Docker testing, and social media management. This allows me to bridge technical and commercial teams effectively.
I have experience supervising store operations, managing merchandise, handling warranties, and ensuring proper documentation and customer service. I also support sales analysis and market forecasting to improve business performance.
I am skilled at coaching sales teams, improving internal processes, and enhancing customer satisfaction. My approach is practical, organized, and focused on results.
I am trilingual, with Spanish as my native language, English at B2 level, and Italian at A1 level. I am comfortable working in multicultural environments and adapting to different communication needs.
I am based in Italy and I am looking to apply my sales leadership and technical support experience in a role where I can contribute to growth, operational efficiency, and customer success.
Supervised store operations, led the team, prevented damage and collateral issues, managed merchandise, cash register, warranties, customer and store documentation, provided customer service, worked as a telecommunications sales consultant, handled cell phone and landline sales, supported inventory, managed the cash register, and performed sales analysis and market forecasting.
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