Senior Virtual Assistant & Administrative Management Specialist
About Me
I am a proactive professional with a strong organizational structure and more than 6 years of demonstrable experience in high-fidelity administrative management, executive support, and business process optimization.
I specialize in remote and in-person management of multiple calendars, financial flow control, vendor coordination, and client portfolio administration. I work with a strong focus on accuracy, confidentiality, and operational efficiency.
My background combines legal and administrative training, which helps me handle sensitive documentation under strict corporate and ethical standards. I am comfortable supporting directors, small businesses, and independent practices with day-to-day operational needs.
I have experience managing medical, financial, and logistical workflows, including invoicing, collections, reconciliations, data entry, and digital document organization. I also bring experience coordinating projects, events, and educational initiatives.
In addition to administrative work, I have supported older adults through integral wellness and care coordination, applying empathy, communication, and structured follow-up to complex schedules and service needs.
I am highly adaptable to remote environments and use agile communication, autonomy, and service-oriented thinking to keep operations running smoothly and efficiently.
Skills
Problem SolvingCustomer ServiceCommunicationOrganizational SkillsMicrosoft OfficeTeam LeadershipMicrosoft ExcelVendor ManagementSchedulingGoogle SheetsData EntrySlackBillingProcess OptimizationZoomDatabase ManagementOperations ManagementGoogle DocsGoogle SlidesVirtual Assistance
Education
High School Diploma in Administrative Computing
Foundations in technical skills, data entry, and computer systems.
Bachelor of Laws
Strong knowledge of regulations, contracts, and confidential document control.
Incomplete Technical Degree in Business Administration
Foundations in accounting, budgets, and internal control.
Bachelor of Alternative Medicine
Aligned with empathetic care and operations in the health sector.
Experience
Managed multiple medical calendars, patient appointments, representative visits, and supplier logistics. Handled invoicing for medical fees, follow-up and collection of pending payments from insurers and hospitals, petty cash, corporate account reconciliation, and digital clinical/operational records.
Coordinated complex medical schedules, managed specialized supplies, liaised with laboratories, and followed treatment plans. Applied psychology and human development techniques to provide emotional support, cognitive stimulation, and personalized accompaniment.
Led internal work committees for planning and executing high-impact school and institutional events. Managed assigned resources transparently and controlled project income and expenses.
Designed and coordinated complex travel itineraries, transportation, lodging, and workshop materials for children's entrepreneurship education. Controlled the operational and financial budget in dynamic multicultural environments.
Managed insured client portfolios, created payment calendars, handled collections, reconciled accounts, and calculated and distributed sales commissions. Prepared insurance quotations and coordinated documentation between clients and insurers.
Designed and implemented administrative control formats and operational templates for petty cash, supplies, and office materials. Supported the General Director with daily workflows, corporate visits, and basic warehouse inventory control.
Designed a cloud-based storage and calendar system to manage expirations and collections efficiently. Handled surety bond procedures and regulatory requirements, and supported client retention through personalized follow-up.