I am a bilingual English-Spanish professional with more than 4 years of experience in customer support, virtual assistance, and remote operations.
I have worked in fast-paced environments where I handled high-volume customer interactions through chat and email, maintained strong client relationships, and resolved issues efficiently.
I am detail-oriented and reliable, with experience in data entry, database management, inbox management, scheduling, and administrative coordination.
I also have a background in English instruction, where I created personalized lesson plans, supported student progress, and delivered engaging virtual and in-person classes.
My experience includes business administration and accounting support in a legal environment, as well as event planning and operations coordination.
I am currently pursuing a Doctor of Medicine degree and I adapt quickly to new responsibilities, remote workflows, and collaborative team settings.
Provided bilingual customer support in English and Spanish via chat and email, handled high-volume interactions, resolved issues, and maintained client relationships. Also delivered English lessons, created personalized lesson plans, monitored student progress, and used Zoom and Google Meet for virtual classes.
Supported accounting and administrative processes in a legal environment, organized financial documentation, maintained records, assisted with data handling, prepared administrative documents, and handled confidential information professionally.
Coordinates event planning and execution, manages logistics, schedules, resource allocation, and on-site operations, liaises with clients and vendors, and monitors timelines to ensure successful event delivery.
Doctor of Medicine (M.D.), Medicine
Doctor of Medicine degree in progress.
High School Diploma, Business Administration and Economics
Completed secondary education with a focus on business administration and economics.
Doctor of Medicine (M.D.), Medicine
Studied Doctor of Medicine.
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