Technical Support Specialist
About Me
I am an Information and Communication Systems Engineering diploma candidate with hands-on experience in technical support, customer service, SAP data management, and digital design.
I have supported customers with smart devices and applications, troubleshooting software and connectivity issues while maintaining a strong focus on customer satisfaction.
In my recent role at Teleperformance Greece, I handled technical support and customer support tasks in a fast-paced environment, including account-related assistance and issue resolution.
I also worked as a freelance digital designer, where I created logos, advertisements, digital content, and basic websites for small businesses.
My background combines technical problem-solving with creative design skills, and I am comfortable working with tools such as SAP, Excel, SQL, and networking fundamentals.
I speak Greek natively and English at B2 level, and I am continuing to build my skills through certifications and professional development in AI, remote work, communication, and leadership.
Skills
Problem SolvingSQLCustomer ServiceCommunicationTime ManagementAccount ManagementTroubleshootingTechnical SupportCustomer SupportCritical ThinkingContent CreationSAPGraphic DesignTeamworkDigital Design
Education
Diploma Candidate in Information and Communication Systems Engineering
Experience
Provided technical support for smart devices and applications, resolved software and connectivity issues, and managed customer account-related tasks in a fast-paced environment.
Created logos, advertisements, digital content, and basic websites for small businesses.
