I am an EPMO Lead and Senior Project Manager with more than 20 years of experience across fintech, banking, payments, and financial services delivery. My career has been built on combining strong governance, delivery discipline, and client engagement to support complex enterprise environments.
I have designed and operated enterprise PMO functions, including outsourced vendor governance across multiple Tier-1 financial institutions. My work has focused on portfolio governance, programme delivery, risk management, stakeholder alignment, and ensuring consistent execution across concurrent initiatives.
A major part of my background is payments and financial services operations. I have deep experience in domestic and international payments, foreign exchange, SWIFT, treasury, cross-border remittance, KYC, EDD, AML, FICA compliance, and financial crime governance.
I am proud of delivering 25 consecutive Programme Increments at 100% completion over 8 years with zero missed commitments. I have also led major achievements such as automating supplier payment processing, supporting cloud migration, and delivering enterprise API integrations on schedule.
My experience spans both frontline banking and senior delivery leadership, which gives me a practical understanding of operational realities as well as strategic programme oversight. I have worked across Standard Bank, 4-Sure Technology, and my own consulting practice, Strategy Elephant PTY Ltd.
I am currently available immediately and open to contract or permanent opportunities. I am based in Johannesburg, South Africa, and open to remote, UAE/Dubai, UK, and international relocation opportunities.
Run an independent fintech PMO consulting practice focused on EPMO consulting, AI-assisted product delivery, payments workflow design, and digital solutions. Delivered AI-assisted insurance lead generation and payment funnel, managed vendor relationships, built rapid website delivery services, and completed multiple certifications during the consulting period.
Designed and operated the enterprise PMO framework, managed outsourced vendor governance for Tier-1 banks, directed PI planning and sprint delivery across five concurrent accounts, automated supplier payment processing, governed API payment integrations, managed budget and SLA performance, led AWS cloud migration, and created SOPs and training manuals.
Managed a high-volume short-term insurance claims portfolio of up to 900 concurrent cases. Processed payment settlements and reconciliations, handled supplier payment governance, applied FICA and fraud detection protocols, maintained customer experience targets, and identified systemic payment delays through data analysis.
Processed high-value domestic and international payments, managed KYC reports and account maintenance, maintained financial controls, and produced reporting spreadsheets with strong accuracy.
Handled international payment processing, FX requests, cross-border facilitation, and high-value transactions. Completed KYC, EDD, credit checks, and onboarding support, while also managing card custodian duties, account openings, MIS reports, and SharePoint site development.
Progressed through multiple branch roles including Teller, Customer Service Consultant, Customer Information Consultant, and acting 2IC Team Leader. Processed domestic and international payments, FX transactions, SWIFT remittances, treasury custody, branch scheduling, sales support, and staff coaching.
Higher Certificate in Economics
Currently studying.
PMP Certification
Project management certification in progress.
Disciplined Agile (DA) Certification
Certified; PMI ID: 11176849.
Basics of Scrum
Certified under Disciplined Agile.
Generative AI Overview for Project Managers
Certified.
Claude AI Certification
Certified in AI tools and usage.
Foundations of Project Management
Credential ID: OOP2SCH41K0M.
Introduction to Project Management
In progress.
SharePoint Development
Accredited certificate.
FAIS 32 Credits
Competent.
Six Sigma White Belt
Certification completed.
HR and Labour Management
Course completed.
Matric
Leadership roles included Volleyball Captain and Vice Captain.
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