Administrative, Operations and Customer Support Professional

I am an administrative, operations, and customer support professional with over 12 years of experience supporting business operations, client communication, financial administration, payroll processes, document management, and workflow organization.

I have a strong background in managing multiple priorities, improving processes, maintaining stakeholder relationships, and supporting business growth in remote and international environments.

My experience includes day-to-day administrative and operational work, scheduling, internal communications, record keeping, document control, compliance support, and preparing reports and spreadsheets for decision-making.

I also have experience in financial administration, including bookkeeping principles, accounts payable and receivable, bank reconciliation, and payroll support.

More recently, I have been working as a digital marketing specialist, managing paid advertising campaigns, monitoring performance, conducting market and competitor research, and using data-driven insights to improve campaign results.

I hold a Bachelor of Law (LL.B.) from Brazil and a Diploma in Bookkeeping & Payroll from Ireland, and I am fluent in Portuguese and English with intermediate Spanish. I am available for full-time remote work.