IT Support Engineer

Location
Costa Rica
Desired Salary
Unspecified
Work preference
Full Time
Joined
24 Jun 2026
Field / Industry
Software Engineering
Status: Actively looking
Relocation: No
Notice Period: Immediate

This user has not passed any tests yet

English - Spanish -

About Me

I am an extremely creative, innovative, and proactive person who is always eager to learn new things in all areas of my life.

I enjoy working in a team and I am very good at following instructions, always giving my best in every project I undertake.

I am currently looking for a challenging job opportunity where I can fully develop my knowledge and grow in the best way possible.

I have experience working in IT services, where I provided different kinds of support, including data analytics, basic programming, troubleshooting electronic devices, and managing electronic devices.

I also worked as a customer service agent at Foundever, where I improved my English skills and strengthened my customer service abilities while supporting accounts such as Verizon and Hopper.

Overall, I bring a combination of technical support, customer service, problem-solving, and adaptability, and I am motivated to keep learning and contributing in a professional environment.

Skills

Problem SolvingCustomer ServiceCommunicationTroubleshootingData AnalyticsTechnical SupportTeamworkSoft Skills

Education

CTP Mario Quirós Sasso
Dec 2024

Technical Diploma in Software Development and Programming

Technical secondary education focused on software development and programming.

Cisco Networking Academy
Feb 2022 - Jul 2022

IT Essentials

Completed IT Essentials training.

Cisco Networking Academy
Oct 2024 - Oct 2024

Introduction to Cybersecurity

Completed introductory cybersecurity training.

CTP Mario Quirós Sasso
Feb 2019 - Dec 2024

High School Diploma

High school education.

Experience

IT Services @ Laboratorios Zepol
Oct 2025 - Jan 2026

Worked in the IT area providing services such as data analytics, basic programming, troubleshooting electronic devices, and managing electronic devices. Gained broad experience in general service and customer service.

Customer Service Agent @ Foundever
Mar 2025 - Oct 2025

Worked as a customer service agent supporting Verizon and Hopper accounts. Troubleshot electronic devices, improved English skills, strengthened customer service abilities, and applied soft skills in sales contexts for English and Spanish markets.

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