IT Services Laboratorios Zepol
Worked in the IT area providing services such as data analytics, basic programming, troubleshooting electronic devices, and managing electronic devices. Gained broad experience in general service and customer service.
- Location
- Costa Rica
- Desired salary
- Unspecified
- Work preference
- Full Time
- Experience level
- Not set
About
Professional summaryI am an extremely creative, innovative, and proactive person who is always eager to learn new things in all areas of my life.
I enjoy working in a team and I am very good at following instructions, always giving my best in every project I undertake.
I am currently looking for a challenging job opportunity where I can fully develop my knowledge and grow in the best way possible.
I have experience working in IT services, where I provided different kinds of support, including data analytics, basic programming, troubleshooting electronic devices, and managing electronic devices.
I also worked as a customer service agent at Foundever, where I improved my English skills and strengthened my customer service abilities while supporting accounts such as Verizon and Hopper.
Overall, I bring a combination of technical support, customer service, problem-solving, and adaptability, and I am motivated to keep learning and contributing in a professional environment.
Skills
8 capabilitiesExperience
Career historyCustomer Service Agent Foundever
Worked as a customer service agent supporting Verizon and Hopper accounts. Troubleshot electronic devices, improved English skills, strengthened customer service abilities, and applied soft skills in sales contexts for English and Spanish markets.
Education
Learning historyCTP Mario Quirós Sasso
Technical Diploma in Software Development and Programming
Technical secondary education focused on software development and programming.
Cisco Networking Academy
IT Essentials
Completed IT Essentials training.
Cisco Networking Academy
Introduction to Cybersecurity
Completed introductory cybersecurity training.
CTP Mario Quirós Sasso
High School Diploma
High school education.
This professional hasn’t added portfolio projects yet.
This professional hasn’t listed any services yet.