Customer Support Specialist
- Location
- Bosnia and Herzegovina
- Desired Salary
- Unspecified
- Work preference
- Full Time
- Links
- Not set
- Joined
- 24 Jun 2026
- Field / Industry
- Admin & Virtual Assistant
About Me
I am a customer support and client communication professional with experience across online tutoring, administration, data entry, and international supplier coordination. I enjoy roles where clear communication, accuracy, and reliability are essential.
I have worked in detail-sensitive environments where I processed and maintained large volumes of data, organized records, and supported administrative workflows. I am comfortable handling repetitive tasks while keeping a strong focus on quality and consistency.
My background also includes client communication and procurement support, where I worked with international suppliers, business partners, and logistics contacts. In that role, I coordinated orders, shipments, documentation, and day-to-day operational communication.
Alongside operations work, I have experience as an English tutor. This has strengthened my ability to explain information clearly, adapt to different learning styles, and communicate in a patient, professional, and supportive way.
I am fluent in English at a C2 level and also speak Bosnian, German, and Turkish. I use these language skills to communicate effectively in multicultural and remote work settings.
I am especially interested in remote customer support, client success, and operations roles where I can combine communication, organization, and problem-solving to help teams and clients succeed.
Skills
Communication SkillsProblem SolvingCustomer ServiceTime ManagementMicrosoft OfficeCustomer SupportSchedulingData EntryGoogle WorkspaceConflict ResolutionBusiness Administration
Education
Business Administration
In progress.
Computer Technician
Experience
Processed and maintained large volumes of data with strong attention to accuracy and consistency. Used computer programs and data management tools to organize, review, and update records. Maintained focus and quality while working on repetitive, detail-sensitive administrative tasks.
Corrected grammar, sentence structure, and written English in a clear and supportive way. Helped students improve written communication through patient explanations and structured feedback. Maintained professionalism and adaptability while working with different learning styles.
Worked directly with international suppliers and business partners. Coordinated procurement activities, product orders, and international shipments. Managed professional communication with clients, suppliers, and logistics partners. Maintained documentation, records, and administrative correspondence. Supported daily business operations and assisted in resolving client inquiries.
Deliver online English lessons with a focus on clear communication, confidence building, and student progress. Adapt explanations and communication style to different learning needs and skill levels. Manage lesson timing, preparation, and follow-ups while maintaining a professional remote work routine.