Client & Operations Specialist

I am an organised and detail-oriented professional with experience in customer communication, case analysis, and administrative operations in international settings. My background includes legal claims processing, e-commerce operations, and hospitality, and I have gained valuable perspective from living and working across five countries.

I have developed strong client communication and problem-solving skills through roles in claims handling and support operations. I am comfortable coordinating with external partners, analysing cases, and ensuring that processes move forward efficiently and accurately.

In my recent experience as a Senior Claims Specialist, I managed flight compensation claims, worked closely with partner lawyers and airlines, and helped train new colleagues on procedures and internal tools. I progressed quickly in that role, taking on more responsibility over time.

Earlier, I worked in customer support and order processing for an e-commerce business, where I handled communications with US-based clients, reviewed fulfilment issues, and supported team onboarding. I also built a strong service foundation through hospitality roles in Lithuania, the UK, Greece, and the USA.

I am fluent in English and Lithuanian and am available for remote work immediately. I enjoy roles that combine structure, communication, and operational coordination, especially in international environments.

Outside of work, I am interested in psychology, self-development, writing, travel, cultural exploration, weight training, photography, and videography. I also have creative experience with photo editing, graphic design, and video production.