Account Manager
About Me
I am a Mechanical Engineering graduate with practical experience in account management, client coordination, billing, and operations management. I have worked on enterprise client portfolios, including handling the NMDC account, where I supported smooth coordination between internal teams and the client.
I have experience managing workforce deployment, attendance tracking, manpower documentation, invoice verification, billing follow-ups, and payment coordination. My work has focused on maintaining efficient operations, ensuring compliance, and supporting timely revenue collection.
I also bring experience as a Product Specialist in the IT sector, where I delivered product demonstrations, provided technical guidance, supported client onboarding, and assisted with issue resolution. I have worked closely with technical and sales teams to help implement solutions aligned with business needs.
I am comfortable handling client relationships, cross-functional coordination, documentation, and project reporting. I have also supported training for new clients and staff, and contributed to product documentation and user guides.
My background in mechanical engineering has strengthened my analytical thinking and problem-solving skills, and I have applied those strengths in business and client-facing roles. I am adaptable, multilingual, and committed to operational excellence and client satisfaction.
I am interested in roles where I can combine account management, operations, and client support skills to deliver reliable service and strong business outcomes.
Skills
Business DevelopmentAccount ManagementStakeholder ManagementTrainingTechnical SupportClient Relationship ManagementBillingTalent AcquisitionProcess OptimizationOperations Management
Education
BTech in Mechanical Engineering
Mechanical engineering degree with a final-year project on Thermal Vision Unmanned Aerial Vehicle (UAV).
Higher Secondary (Plus One & Plus Two)
Higher secondary education.
Experience
Managed NMDC client account, coordinated between client and internal teams, oversaw workforce deployment and attendance tracking, handled manpower documentation, billing, compliance tracking, project reporting, invoice verification, payment coordination, and maintained strong client relationships.
Provided product demonstrations and technical guidance, supported customers with queries and issue resolution, coordinated with technical and sales teams, assisted with client-specific solutions, trained new clients and staff, and maintained product documentation and user guides.