I am a Mechanical Engineering graduate with practical experience in account management, client coordination, billing, and operations management. I have worked on enterprise client portfolios, including handling the NMDC account, where I supported smooth coordination between internal teams and the client.
I have experience managing workforce deployment, attendance tracking, manpower documentation, invoice verification, billing follow-ups, and payment coordination. My work has focused on maintaining efficient operations, ensuring compliance, and supporting timely revenue collection.
I also bring experience as a Product Specialist in the IT sector, where I delivered product demonstrations, provided technical guidance, supported client onboarding, and assisted with issue resolution. I have worked closely with technical and sales teams to help implement solutions aligned with business needs.
I am comfortable handling client relationships, cross-functional coordination, documentation, and project reporting. I have also supported training for new clients and staff, and contributed to product documentation and user guides.
My background in mechanical engineering has strengthened my analytical thinking and problem-solving skills, and I have applied those strengths in business and client-facing roles. I am adaptable, multilingual, and committed to operational excellence and client satisfaction.
I am interested in roles where I can combine account management, operations, and client support skills to deliver reliable service and strong business outcomes.