I am a Technical Program Coordinator with over 5 years of experience in software project delivery, stakeholder engagement, and conference management. I have coordinated and delivered more than 42 software projects while ensuring requirement validation, issue resolution, and smooth client handovers.
I specialize in organizing cross-functional work across clients, stakeholders, developers, speakers, and management teams. My background includes managing more than 26 conferences and educational programs, where I handled technical operations, ERP updates, speaker data, and participant coordination.
I am experienced in Agile and Scrum workflows, project planning, status reporting, and RAID log maintenance. I focus on keeping projects on track by monitoring progress, tracking risks and dependencies, and supporting timely delivery through structured communication and follow-up.
My technical experience includes front-end customization, static interface development, QA validation, issue reporting, and working with Bitbucket and Git-based workflows. I have also contributed to websites, mobile applications, ERP systems, and conference platforms, combining coordination skills with hands-on technical support.
I have worked in both remote and onsite environments, including telecom support and freelance technical leadership. In these roles, I supported teams, resolved customer and system issues, and helped deliver projects efficiently under tight deadlines.
I hold a Bachelor of Computer Science and Artificial Intelligence from Benha University. My academic and project experience includes machine learning, system analysis, and a graduation project focused on diagnosing peripheral nerve disease using machine learning and deep learning.
Coordinated software projects and conference programs remotely across Egypt and Saudi Arabia. Managed stakeholder communication, project planning, status reporting, RAID logs, issue resolution, and delivery follow-up. Supported Agile and Scrum workflows, UI reviews, functional validation, and ERP task tracking.
Provided technical support to customers, resolved troubleshooting issues, and helped maintain high service quality. Worked with team members to manage escalations, uphold system performance, and ensure uninterrupted telecommunications services.
Led developers on external projects, coordinated execution and workflows, communicated with clients, and translated business needs into technical solutions. Developed front-end and back-end components, including APIs for mobile applications, and delivered freelance projects from planning to deployment.
Bachelor of Computer Science & Artificial Intelligence
Graduation project: Peripheral Nerve Disease Diagnosis System using Machine Learning & Deep Learning.
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