Customer Service Agent

I have valuable work experience in the call center industry and have worked exclusively in English-speaking environments. I have developed strong communication skills and adaptability in dynamic, fast-paced settings.

I have experience providing customer support, handling customer needs, and maintaining high service standards. I am comfortable working with diverse customers and resolving issues with empathy and professionalism.

I also have a background in sales and accounting support, which helped me strengthen my attention to detail, financial document handling, and transaction recording. I learned to use accounting software and assist with reports and tax-related tasks.

In addition, I worked as a census enumerator, where I visited households and collected demographic and socioeconomic data. This role improved my interpersonal communication and ability to interact with people from different backgrounds.

I speak Spanish natively and English fluently at a C2 level, with natural conversational ability. I am confident in my ability to communicate clearly, listen actively, and adapt quickly to new responsibilities.

Overall, I am a motivated and quick-learning professional with experience in customer service, sales, and administrative support. I am looking for opportunities where I can continue using my English communication skills and contribute effectively to a team.