Talent Acquisition Specialist

Location
Canada
Desired Salary
Unspecified
Work preference
Full Time
Joined
2 Jul 2026
Field / Industry
Customer Success
Status: Actively looking
Relocation: No
Notice Period: Immediate

This user has not passed any tests yet

Arabic - English - French -

About Me

I am a bilingual Talent Acquisition Specialist with experience in full-cycle, high-volume recruitment and talent analytics. I have managed 10+ concurrent requisitions end-to-end and supported hiring teams in fast-paced, multi-department environments.

I specialize in sourcing active and passive candidates through LinkedIn Recruiter, Indeed, Boolean searches, social media, and direct outreach. I have also coordinated interviews, collected panel feedback, and supported offer, negotiation, contract, and onboarding processes.

In my recent roles, I have worked across recruitment, operations, and customer-facing environments, which has strengthened my stakeholder management, communication, and process improvement skills. I have also contributed to onboarding SOPs, performance coaching, workforce scheduling, and KPI reporting.

I am comfortable working with ATS/HRIS platforms, Salesforce CRM, and recruitment reporting tools. I focus on maintaining accurate records, building talent pipelines, and tracking metrics such as fill rate, time-to-fill, and source effectiveness.

My background includes experience in high-volume recruitment for contact-center and retail environments, where I partnered closely with hiring managers to understand staffing needs and deliver efficient hiring outcomes. I also apply DEI sourcing practices and employer branding to attract diverse talent.

I hold two master’s degrees, one in International Commerce, Economics and Trade and another in International Business and Logistics. I am currently pursuing HRCI Human Resource Associate certification and am seeking opportunities where I can bring bilingual recruitment expertise, operational discipline, and strong candidate experience focus.

Skills

Customer ServiceProcess ImprovementStakeholder ManagementRelationship ManagementTalent AcquisitionLinkedIn RecruiterEmployer Branding

Education

Université Jean Moulin Lyon 3
2021

Master’s Degree in International Commerce, Economics and Trade

Studied international commerce, economics, and trade.

HEM Business School
2021

Master’s Degree in International Business and Logistics

Focused on international business and logistics.

Experience

Credit Card Client Associate @ CIBC – Canadian Imperial Bank of Commerce
Sep 2025 - Present

Handle high-volume client inquiries, process credit applications and account modifications, and conduct credit limit reviews and dispute resolution in compliance with regulatory standards.

Advisor – Retail and Customer Solutions @ Rogers | IO Solutions Contact Center Inc.
Apr 2025 - Aug 2025

Handled customer inquiries across phone, email, and chat, maintained Salesforce CRM records, coordinated escalations, and identified at-risk accounts with tailored retention solutions.

Team Leader – Operations @ Rogers | IO Solutions Contact Center Inc.
Mar 2024 - Apr 2025

Conducted talent mapping, designed onboarding SOPs, coordinated training, led performance coaching, delivered KPI reports, and oversaw workforce scheduling and headcount tracking.

HR Recruiter – Recruitment & Quality @ Rogers | IO Solutions Contact Center Inc.
Jun 2023 - Mar 2024

Led high-volume full-cycle recruitment, partnered with hiring managers, sourced candidates, managed ATS/HRIS postings, screened applicants, coordinated interviews, supported offers and onboarding, and tracked recruitment metrics.

Jobs Talent Salaries
Menu