I am a bilingual Talent Acquisition Specialist with experience in full-cycle, high-volume recruitment and talent analytics. I have managed 10+ concurrent requisitions end-to-end and supported hiring teams in fast-paced, multi-department environments.
I specialize in sourcing active and passive candidates through LinkedIn Recruiter, Indeed, Boolean searches, social media, and direct outreach. I have also coordinated interviews, collected panel feedback, and supported offer, negotiation, contract, and onboarding processes.
In my recent roles, I have worked across recruitment, operations, and customer-facing environments, which has strengthened my stakeholder management, communication, and process improvement skills. I have also contributed to onboarding SOPs, performance coaching, workforce scheduling, and KPI reporting.
I am comfortable working with ATS/HRIS platforms, Salesforce CRM, and recruitment reporting tools. I focus on maintaining accurate records, building talent pipelines, and tracking metrics such as fill rate, time-to-fill, and source effectiveness.
My background includes experience in high-volume recruitment for contact-center and retail environments, where I partnered closely with hiring managers to understand staffing needs and deliver efficient hiring outcomes. I also apply DEI sourcing practices and employer branding to attract diverse talent.
I hold two master’s degrees, one in International Commerce, Economics and Trade and another in International Business and Logistics. I am currently pursuing HRCI Human Resource Associate certification and am seeking opportunities where I can bring bilingual recruitment expertise, operational discipline, and strong candidate experience focus.
Handle high-volume client inquiries, process credit applications and account modifications, and conduct credit limit reviews and dispute resolution in compliance with regulatory standards.
Handled customer inquiries across phone, email, and chat, maintained Salesforce CRM records, coordinated escalations, and identified at-risk accounts with tailored retention solutions.
Conducted talent mapping, designed onboarding SOPs, coordinated training, led performance coaching, delivered KPI reports, and oversaw workforce scheduling and headcount tracking.
Led high-volume full-cycle recruitment, partnered with hiring managers, sourced candidates, managed ATS/HRIS postings, screened applicants, coordinated interviews, supported offers and onboarding, and tracked recruitment metrics.
Master’s Degree in International Commerce, Economics and Trade
Studied international commerce, economics, and trade.
Master’s Degree in International Business and Logistics
Focused on international business and logistics.
This professional hasn’t added portfolio projects yet.
This professional hasn’t listed any services yet.
