Customer Support Specialist

I am a motivated psychology student with strong written and verbal communication skills in both Serbian and English. I enjoy working with people and have gained practical experience through volunteer activities in fast-paced environments.

I have supported visitors and participants at public events and festivals, where I provided information, answered questions, and helped create a positive experience for attendees. I am comfortable interacting with diverse groups of people and handling customer-facing responsibilities.

I have also sold event tickets while maintaining accuracy in cash handling and customer service. These experiences have strengthened my attention to detail, multitasking ability, and teamwork skills.

I am a quick learner with strong problem-solving abilities and a passion for delivering outstanding customer support. I stay calm and professional when working under pressure and focus on resolving concerns in a friendly manner.

My background in psychology helps me communicate with empathy and understand people’s needs. I value active listening, clear communication, and a helpful attitude in every interaction.

I am currently studying for a Bachelor’s Degree in Psychology and am looking to apply my communication, support, and organizational skills in a customer support role.