I am a sociable and energetic professional with experience in customer service, entertainment, sales, and team coordination. I have worked with diverse groups of people and learned how to communicate effectively across different cultures, personalities, and expectations.
My background includes call center work, prospecting, customer interaction, and entertainment services. Through these roles, I developed strong communication, persuasion, and problem-solving skills, and I became comfortable working in fast-paced environments with clear performance goals.
I have also taken on leadership responsibilities, including team leader duties, training newer team members, assigning roles, and helping organize schedules and activities. These experiences strengthened my management abilities and taught me how to support both individual and team performance.
In sales and business development settings, I learned how to ask discovery questions, identify opportunities, and maintain professional follow-up through calls and emails. I value teamwork, consistency, and the ability to adapt my approach depending on the situation and the person I am speaking with.
My work in entertainment and hospitality taught me the importance of first impressions, customer satisfaction, and creating positive experiences. I understand how to make people feel welcome and how to represent a company in a friendly and professional way.
I am comfortable working independently or as part of a team, and I take pride in being reliable, adaptable, and committed to completing my responsibilities. I am always eager to learn new things and improve my skills in any environment I join.
Worked on the Verizon project supporting customers, learning to work in a dynamic team, handling high-speed expectations, interacting with clients across the United States, and developing sales techniques. Later took on people-management responsibilities including trainer, assistant team leader, and personal trainer.
Called new companies, asked discovery questions, identified stock for resale opportunities, sent follow-up emails, exchanged stock information, and worked closely with team members in a collaborative sales environment.
Provided entertainment services for hotels, led a team, assigned roles, created schedules, assisted with activities and shows, trained new members, and helped with recruitment.
Delivered music and live entertainment services for events and public venues, focusing on audience engagement and customer enjoyment.
Served customers at the beach bar and lounge area, greeted guests, promoted services, created offers, and focused on delivering a positive first impression and customer experience.
High School Diploma
Graduated from technical high school.
Digital Skills Certificate
Certificate in Word, PowerPoint, and Excel.
Language Competence Certificate
Certificate of language competence in English and Romanian.
Bachelor's Degree
Bachelor's degree acquired in the same year after high school graduation.
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