I am a highly organized and proactive Executive Assistant and Operations professional with more than 7 years of experience supporting business operations, executive scheduling, client communications, and workflow coordination in fast-paced environments.
I have strong experience in calendar management, travel coordination, client relationship management, document processing, and cross-functional operational support. I am known for streamlining administrative processes, managing competing priorities, and maintaining professionalism and confidentiality.
In my recent role as an Executive Assistant / Operations Coordinator at Bossa Immigration in Los Angeles, I managed 50+ active immigration cases simultaneously, coordinated attorney calendars and client meetings, and helped improve workflow efficiency through better documentation and process improvements.
Previously, I worked as a Transaction Coordinator / Marketing & Operations Support at The Abrecco Group, where I managed real estate transactions, supported marketing efforts, coordinated timelines and communications, and contributed to stronger lead generation and repeat business.
Earlier in my career, I served as an Operations & Office Coordinator at TTG Auto Body & Paint, overseeing office operations, handling high-volume communications, processing payments, coordinating procurement, and supporting scheduling and workflow prioritization.
I hold a Bachelor’s degree in Business Administration from Sierra University and have additional certifications in California Life Insurance Producer licensing and Digital Marketing. I am bilingual in English and Portuguese and bring a strong mix of administrative, operational, client service, and marketing support skills.
Managed 50+ active immigration cases simultaneously, coordinated attorney calendars, client meetings, and travel arrangements, prepared agendas and professional documents, maintained client communications, streamlined documentation and case preparation, maintained sensitive legal records with accuracy and compliance, directed website and social media presence, and implemented workflow improvements.
Managed 10–20+ real estate transactions per month, developed and executed marketing strategies for property listings, advised clients on pricing strategies using market data, coordinated transaction timelines and documentation, fostered client relationships, and created high-performing listing materials.
Oversaw daily office operations, maintained relationships with clients, vendors, and business partners, handled high-volume communications, processed payments and financial tracking, coordinated procurement and ordering, managed scheduling and workflow prioritization, collaborated with insurance adjusters, and provided front-line client support.
Bachelor of Business Administration
Bachelor's degree in Business Administration, completed in Los Angeles, CA.
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