Customer Support and Operations professional with experience in customer service, patient coordination, appointment scheduling, and international client relations. Skilled at delivering exceptional customer experiences in multicultural environments through phone, email, and chat support. Fluent in French and English with intermediate Turkish.
Delivered customer support via phone, email, and WhatsApp to international patients. Coordinated appointments and managed the complete patient journey. Assisted French-speaking patients through interpretation and translation. Resolved customer issues promptly while maintaining high service standards. Collaborated with doctors and medical teams to ensure an excellent patient experience.
Designed visual content for digital and print campaigns. Managed website content and social media communication.
Created marketing materials including brochures, banners, catalogs, and roll-ups. Supported branding and advertising campaigns.
Selected to participate in the UNICEF Youth Bloggers Program. Promoted community engagement and youth participation through online communication.
Assisted participants during the Istanbul Marathon and worked effectively in a multicultural team.
Graduate, Visual Communication
Bachelor\'s Degree, Graphic Design
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