Customer Service Representative | Technical Support Agent
About Me
Customer service and technical support professional with experience in call center environments, customer management, and cashier operations. Background includes studies in 3D animation, philology, English certification, and general computer knowledge.
Skills
Problem SolvingCustomer ServiceCommunicationTechnical SupportEnglishCustomer ManagementCall Center OperationsComputer Literacy
Education
Veritas University
Jan 2011 - Jan 2013 Incomplete, 3D animation
Instituto Nacional de Aprendizaje / Inlingua Academy
Jan 2009 - Jan 2010 Graduated, General purpose program
Centro Cultural Costarricense Norteamericano
Jan 2007 - Jan 2009 Graduated, English
University of Costa Rica
Jan 2005 - Jan 2007 Incomplete, Philology
Experience
Financial Specialist @ Health Prime
Jun 2024 - Jul 2026 Employment at Health Prime.
Customer service representative @ Concentrix Costa Rica Sociedad Anonima
Aug 2023 - May 2024 Employment at Concentrix Costa Rica Sociedad Anonima.
Customer service representative @ 5Dimes Sportsbook and Casino
Dec 2014 - Jun 2023 Worked as a customer service representative.
Customer service representative and technical support agent @ Concentrix CVG customer management Inc.
Jul 2011 - Oct 2013 Worked as a customer service representative and technical support agent.
Check-out Cashier @ Hipermas Guadalupe
Oct 2008 - May 2010 Worked as a check-out cashier.