Clinical Specialty Pharmaciste

Directed daily dispensing operations of a tier 4 retail pharmacy dispensing over 500 prescriptions per day, managing pharmacists, an operations manager, and technicians. Processed medications, resolved insurance coverage denials, evaluated adherence, optimized inventory, coached staff, maintained compliance, identified care barriers, reviewed controlled substance prescriptions, and provided immunizations.

Collaborated with data science, analytics, product, engineering, and leadership teams to improve software platform enhancements. Defined strategy and roadmap for specialty pharmacy adherence portfolio, analyzed performance metrics, advocated for digital tool alignment, supported Agile feature development, presented updates to stakeholders, and researched competitor trends.

Specialized in hematology and oncology, supporting clinical program development and access for limited distribution drugs. Researched and educated business partners, created patient journeys, managed clinical subject matter expertise, developed manufacturer relationships, monitored pipeline, and delivered clinical education and training.

Assisted with accreditation maintenance, clinical oversight, and leadership transition. Reported responsibilities for third-party insurance contracts and served as consultant to the new outpatient specialty pharmacy manager.

Managed outpatient dispensing operations for a regional referral center hospital, led pharmacists and technicians, implemented specialty pharmacy and 340B outpatient services, improved care for cancer patients, guided dual accreditation, coordinated bedside delivery and counseling, and developed physician partnerships.

Managed daily dispensing operations, provided medication education and MTM services, enrolled patients in synchronization programs, collaborated with providers on pharmaceutical care, administered immunizations, interviewed and trained staff, and improved inventory and performance.

Directed operations for a URAC accredited specialty pharmacy, evaluated prescriptions for appropriateness and cost-effectiveness, focused on oncology and limited distribution medications, adjusted inventory, trained employees, and provided pharmaceutical care.

Directed daily dispensing operations, managed pharmacists and technicians, provided pharmaceutical care and counseling, organized schedules, managed inventory, and delivered MTM services.

Directed daily dispensing operations, maintained and expanded HIV patient population, ensured accurate payment, evaluated adherence, maintained compliance, reviewed controlled substance prescriptions, and addressed social and economic barriers to care.

Completed community pharmacy residency under Residency Director Nancy T. Williams.

Focused on drug information and pharmacy practice management, reviewed references and immunization materials, developed a clinical protocol, assisted with compliance audits, and supported pharmacy operations optimization.

Conducted immunizations under supervision, trained technicians and interns, counseled patients, and assisted with coverage and employee coaching.