Customer Service Specialist | Virtual Assistant | Executive Support
- Location
- New York, United States
- Desired Salary
- 18 - 30 USD/hourly
- Work preference
- Remote Only / Full Time
- Links
- Not set
- Joined
- 9 Jul 2026
- Field / Industry
- Admin & Virtual Assistant
About Me
Dedicated and customer-focused professional with extensive experience in customer service, virtual assistance, executive support, CRM management, data entry, data annotation, data verification, and remote operations. Skilled in handling customer inquiries, managing administrative tasks, maintaining accurate records, organizing datasets, coordinating schedules, and improving operational processes. Proven ability to deliver exceptional customer experiences through phone, email, chat, and CRM platforms while maintaining professionalism, efficiency, and attention to detail.
Skills
Communication SkillsProblem SolvingCustomer ServiceTime ManagementTeam CollaborationProcess ImprovementDocumentationMicrosoft ExcelMicrosoft Office SuiteData EntrySlackGoogle WorkspaceAdministrative SupportZoomDatabase ManagementCustomer RetentionConflict ResolutionCalendar ManagementTicketing SystemsSalesforce CRMCRM ManagementEmail SupportRecord keepingPhone SupportLive Chat SupportData LabelingData AnnotationVirtual Assistance
Education
No education data available.
Experience
Managed executive calendars, appointments, and scheduling; performed high-volume data entry; annotated, categorized, verified, and organized data; maintained records, databases, and documentation; managed customer and client information using HubSpot, Salesforce, and Zoho CRM; coordinated email management and follow-ups; prepared reports, spreadsheets, and business documents; supported process improvement initiatives; managed ticketing systems and customer follow-up activities; assisted with project coordination and executive support.