Results-driven professional with experience in customer service, operations, and sales across international environments. Skilled in process optimization, systems management, and KPI performance. Recent experience in digital sales as a setter and closer, managing leads, advising clients, and closing opportunities in international service-based markets. Strong ability to work under pressure, handle high interaction volumes, and adapt across industries.
Managed the full sales cycle including lead generation, qualification, and closing. Provided personalized guidance to clients interested in work opportunities in Canada. Handled objections, conducted follow-ups, built client relationships, and generated leads through social media and digital platforms. Managed 300+ prospects and closed 60 clients.
Oversaw farm operations and supervised staff. Operated heavy machinery, supported equipment maintenance, monitored production using digital tools, managed inventory, and coordinated multiple production units to improve efficiency and output.
Managed prescription processing, enrollment, and coordination with pharmacies. Optimized medication costs and coverage for clients, delivered consultative sales of insurance benefits, handled billing and payments, and managed high call volume while meeting KPIs.
Supported digital platforms in online casino environments. Processed payments including cards, bank transfers, and cryptocurrency, validated transactions, ensured fraud prevention compliance, and provided multi-channel support via chat, phone, and email while meeting performance metrics.
Managed public assistance and legal-administrative processes, ensuring proper handling of confidential documentation and internal records.
Certification, Sales Closing
C1 Level, Executive English for Services
Executive english, Microsoft Office Applications
High School Diploma
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