Executive Assistant HHI Hotel Investments
Stakeholder database management, executive reporting and coordination, and commercial communication follow-up.
Customer Success and Client Experience professional with experience in online education (B2C SaaS model) and hospitality. Skilled in onboarding, retention, account follow-up, revenue protection, and cross-functional collaboration. Strong communicator with international client exposure. Trilingual: Spanish, English, Hebrew.
Stakeholder database management, executive reporting and coordination, and commercial communication follow-up.
Billing and account monitoring, financial documentation control, and internal coordination.
Managed an active international student portfolio, provided onboarding support and enrollment assistance, handled billing processes and payment follow-up, supported retention tracking and churn prevention, and collaborated with sales and academic teams.
Direct sales and upselling, corporate account handling, customer experience management, and revenue and occupancy reporting.
Bachelor’s Degree, Hotel Management
hr, Human Capital Management
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