Tech Support Level 2, Active Directory Expert Support DXC Technology
Provided Level 2 technical support with expertise in Active Directory.
Jeffrey QuirosCorella
Technical Support Agent | Customer Service | QA | Active Directory
Actively looking · Member since 9 Jul 2026- Location
- San Jose, Costa Rica
- Desired salary
- 1300–1800 USD/monthly
- Work preference
- Remote Only / Full Time, Part Time, Contract, Freelance
- Experience level
- Senior
About
Professional summaryCustomer service and technical support professional with experience in collections, QA support, team assistance, and Active Directory. Strong computer skills and bilingual English/Russian communication ability.
Skills
12 capabilitiesExperience
Career historySupport Professional, Customer Service Agent, Senior Line Associate Stream International
Handled customer service and support operations as a support professional and senior line associate.
Banking Customer Service Assistance, Team Manager Bank of America
Supported banking customers and assisted with team management responsibilities.
Collections and Customer Service Agent, QA Senior Agent ACE Global
Worked in collections and customer service, also serving as a QA senior agent.
Collections and Customer Service Agent CFC International
Performed collections and customer service duties.
Technical Support Agent, QA Rep, Manager's Assistance CONVERGYS
Provided technical support, QA support, and manager assistance.
Collections and Customer Service Client Services
Handled collections and customer service tasks.
Customer Service Agent for RTG Systems and LivePerson System Chats EstacionTramar
Provided customer service through RTG systems and LivePerson chat platforms.
Customer Service Macombs Lane
Customer service role in San Jose, Costa Rica.
Education
Learning historyInstituto de Alajuela
9th grade Degree
Instituto de Alajuela
Bachelor's degree
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