Recent Bachelor of Science in Information Technology graduate with strong communication, problem-solving, and analytical skills, backed by hands-on experience in customer support, data management, and technology-driven projects. Independently designed and developed a complete Point of Sale System with Kitchen Display for a capstone project, demonstrating initiative, accountability, and the ability to deliver results from concept to implementation. Recognized as a fast learner who adapts quickly to new systems, remains composed under pressure, and thrives in collaborative environments. Committed to delivering exceptional customer experiences through clear communication, attention to detail, and a solution-oriented mindset while continuously learning and growing in a customer service career.
Trained office employees on proper procedures for accurately entering client information into the company system. Performed accurate data entry, maintained records, assisted in processing documents, verified information, responded to customer inquiries, collaborated with team members, and supported administrative and operational tasks.
Bachelor of Science, Information Technology
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