B U S I N E S S A D M I N I S T R A T O R

Designed and implemented operational and commercial strategies that contributed to achieving departmental goals.
Strengthened relationships with clients and vendors, achieving
improved positioning of logistics services.
Created and modified contract clauses, ensuring alignment with
business needs and compliance with agreements.
Designed performance indicators and annual budgets, projecting
growth and improving service profitability.
Ensured accurate and timely invoicing, reducing errors and optimizing administrative processing times.
Implemented automation solutions for commercial and administrative
tasks, improving operational efficiency and supporting new client acquisition

Coordinated pickup and delivery of shipments in the United States
and Mexico, ensuring compliance with operational specifications.
Ensured timely communication of shipment status, improving
visibility and supporting effective decision-making.
Proactively identified and resolved transportation issues, minimizing
delays.
Collaborated with carriers, clients, and brokers to efficiently manage
incidents and ensure successful deliveries.
Analyzed and verified shipment data in the TMS, maintaining
traceability and data integrity.
Processed shipment-related documents and receipts, ensuring
administrative accuracy and compliance with internal procedures.

Reviewed and validated accounting and logistics documentation
(receipts, invoices, statements, BOL, NOA, LOR, Rate
Confirmations, etc.), ensuring accurate and timely payments.
Reduced the volume of outstanding shipments pending billing and
payment, contributing to improved client relationships and stronger
financial organization.
Identified and investigated discrepancies between TMS records
and final shipment documentation.
Provided support to accounts payable processes, ensuring
compliance with established operational and accounting
requirements.
Managed the request and follow-up of missing documentation,
ensuring complete and orderly closure of administrative processes.