Operations manager with experience in P2P and fintech operations, team management, KPI control, and process automation. Comfortable organizing unclear workflows, writing technical requirements, and using AI tools to build simple prototypes and automate routine work without positioning as a professional developer.
Grew the operator team from 6 to 15 people and increased monthly request volume from about 4,200 to about 9,000. Increased shift volumes, helped grow daily turnover from about $30,000 to about $80,000, supported around 60 regular clients, built KPI tracking, automated reporting, and created an internal operations prototype using the Bybit API.
Monitored tender and auction platforms for offers matching client needs, analyzed offers, supported the purchase process from search to execution, and used automation tools to speed up monitoring and reduce manual work.
Managed operational processes in private client services, including communication and task coordination. Organized workflows and coordinated work between clients and contractors while supporting high-value client relationships.
Created 3D visualizations and models, retouched photos, and edited images and documents for private and corporate clients. Prepared visual materials for websites, presentations, and advertising projects. Prepared visual materials for websites, presentations, and advertising projects. Worked on projects: NFT-project - Legends of Atlantis, Web3 project - Catos, Million Holding, and others.
This professional hasn’t added portfolio projects yet.
This professional hasn’t listed any services yet.