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Portuguese - Native or Bilingual English - Fluent

About Me

Data and analytics leader with 3 years of experience in the franchising sector. Director of the Data department at Ital'in House, Brazil's largest Italian-food franchise, and core member of the Franchise Optimization Team responsible for improving unit-level performance across the network. Combines hands-on analytics with operational business acumen, translating data into pricing, product-mix, and operational decisions that improve franchisee profitability. Fluent in English; experienced in presenting insights to executives and franchise owners.

Skills

PythonSQLExcelTableauForecastingPower BIGoogle SheetsLookerRoot Cause AnalysisBenchmarkingDeliveryUnit Economics

Experience

Director of Data & Analytics · Member, Franchise Optimization Team @ Ital'in House
2023 - Present

Lead the company’s data function end to end, including analytics, executive reporting, and performance measurement across a 200+ unit franchise network. Core member of the Franchise Optimization Team, using unit-level data to identify underperforming locations, diagnose root causes, and design improvement plans with franchisees. Built and maintain KPI dashboards used by executives and franchise owners for weekly decision-making. Standardized data collection and reporting across all franchise units and translated analytics into pricing, menu/product-mix, and operational playbooks.

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