Multilingual Professional (EN/TR/RU/KZ) | CX, Data Analysis & International Trade | Senior Student
About Me
Multilingual professional with experience in customer service, interpretation, hospitality operations, commercial outreach, quality assurance, and security. Strong background in cross-cultural communication, remote operations, staffing coordination, and Russian translation. Senior student at Çanakkale Onsekiz Mart University with interests in international trade, data analysis, and biotechnology.
Skills
Project ManagementCustomer ServiceData AnalysisBusiness DevelopmentQuality AssuranceMedical ImagingSecurity ProtocolsSterilizationCross Cultural CommunicationInterpretationRemote Operations
Experience
Provided consecutive interpretation in Russian, Turkish, and English for tourists across a multi-city expedition. Acted as cultural guide and on-the-ground project manager, handling logistics and cross-cultural communication. Delivered continuous customer support throughout the trip and resolved disruptions to maintain client satisfaction.
Managed daily hotel operations as primary point of contact for guest inquiries, check-in and check-out, and hospitality management. Covered front desk administration, night shift coordination, and facility troubleshooting with minimal supervision. Resolved guest issues rapidly under varying workloads while maintaining a positive guest experience.
Served as trade ambassador bridging export logistics and business development between Türkiye and Kazakhstan. Led targeted B2B outreach to major retail chains and pitched international products. Drafted and localized commercial proposals, adapting multilingual messaging for cultural fit.
Maintained discipline, stress resistance, and sound decision-making in high-pressure scenarios. Upheld strict confidentiality and adherence to operational and security protocols. Developed analytical problem-solving and situational awareness.
Operated imaging equipment including 3D and targeted X-rays while ensuring precise results under medical safety protocols. Managed sterilization and clinical environment preparation with high attention to detail. Communicated directly with patients to provide clear instructions, anxiety management, and comfort.
Education
Bachelor's degree, Microbiology, General
Senior student.
Associate Degree, Dentistry
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