Akikat Dimagambetov
Akikat Dimagambetov

Multilingual Professional (EN/TR/RU/KZ) | CX, Data Analysis & International Trade | Senior Student

Open to offers · Member since 11 Jul 2026
Message
Location
Çanakkale, Türkiye
Desired salary
Unspecified
Work preference
Hybrid
Experience level
Mid

About

Professional summary

Multilingual professional with experience in customer service, interpretation, hospitality operations, commercial outreach, quality assurance, and security. Strong background in cross-cultural communication, remote operations, staffing coordination, and Russian translation. Senior student at Çanakkale Onsekiz Mart University with interests in international trade, data analysis, and biotechnology.

Skills

11 capabilities

Experience

Career history

Guide Eastern Anatolia — Erzurum, Kars, Ani, Van route

Provided consecutive interpretation in Russian, Turkish, and English for tourists across a multi-city expedition. Acted as cultural guide and on-the-ground project manager, handling logistics and cross-cultural communication. Delivered continuous customer support throughout the trip and resolved disruptions to maintain client satisfaction.

Customer Service Specialist Batihan Boutique Hotel

Managed daily hotel operations as primary point of contact for guest inquiries, check-in and check-out, and hospitality management. Covered front desk administration, night shift coordination, and facility troubleshooting with minimal supervision. Resolved guest issues rapidly under varying workloads while maintaining a positive guest experience.

Commercial Agent Güney Marmara Kalkınma Ajansı (GMKA)

Served as trade ambassador bridging export logistics and business development between Türkiye and Kazakhstan. Led targeted B2B outreach to major retail chains and pitched international products. Drafted and localized commercial proposals, adapting multilingual messaging for cultural fit.

Security Professional Committee of National Security (KNB)

Maintained discipline, stress resistance, and sound decision-making in high-pressure scenarios. Upheld strict confidentiality and adherence to operational and security protocols. Developed analytical problem-solving and situational awareness.

Quality Assurance Technician Pro Smile Clinic

Operated imaging equipment including 3D and targeted X-rays while ensuring precise results under medical safety protocols. Managed sterilization and clinical environment preparation with high attention to detail. Communicated directly with patients to provide clear instructions, anxiety management, and comfort.

Education

Learning history

Çanakkale Onsekiz Mart University

Bachelor's degree, Microbiology, General

Senior student.

Meridian Medical College

Associate Degree, Dentistry

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