Bilingual finance professional with a bachelor's degree in accounting and experience in international financial operations, accounts receivable, customer operations, and process improvement. Promoted internally from Customer Care to Finance at Ria Money Transfer. Skilled in Excel, Power BI, HubSpot, reporting, and cross-functional collaboration. Seeking Finance, Business Analytics, Revenue Operations, or Operations Analyst opportunities.
Manage accounts receivable activities within an international environment. Support reconciliations, balance tracking, and financial analysis. Prepare Excel reports for decision-making. Collaborate across Finance and Operations. Drive continuous improvement and resolve discrepancies.
Delivered bilingual support for international money transfers. Achieved high customer satisfaction in a high-volume environment. Contributed to chat optimization projects. Identified process improvement opportunities with Operations.
College degree, Accounting with accentuation on investigation and teaching
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