I am a highly organized and results-driven administrative operations professional with over 9 years of experience supporting executives, managing digital workflows, and keeping fast-moving teams aligned.
I have worked extensively in remote and high-volume environments, where I developed a strong ability to maintain zero-inbox standards, manage complex calendars, and coordinate priorities across multiple stakeholders.
My background includes executive assistance, operations support, client liaison work, sales conversations, and workflow optimization. I am comfortable translating high-level direction into clear action items and keeping projects moving with accuracy and calm under pressure.
I also bring experience in social media management, lead generation, CRM tracking, and data integrity across tools such as Salesforce, HubSpot, Asana, Trello, Google Workspace, and Flodesk.
In addition to administrative and operational work, I have supported business growth through discovery calls, pricing quotes, audience research, and conversion-focused outreach. I enjoy helping teams improve efficiency and focus on strategy while I handle execution details.
I am flexible, adaptable, and committed to delivering dependable support in both executive and client-facing environments. I value structure, clear communication, and measurable results in every role I take on.
Provided comprehensive administrative support to the CEO, managed complex calendars, coordinated requests, and protected focus time for high-priority work. Acted as a liaison between the CEO and department heads, synthesized updates into decision-ready agendas, and used AI tools to automate routine tasks. Designed professional communications and executive summaries using Canva and Flowdesk.
Managed executive travel logistics and calendar scheduling, reducing meeting fatigue and logistical friction. Served as a dependable bridge between executives and functional leaders, tracking action items and ensuring follow-through on corporate initiatives.
Managed independent research and email/social media outreach in a fully remote environment. Organized property data from multiple sources into actionable trackers for leadership teams.
Directed high-volume business operations in a flagship store, strengthened problem-solving under pressure, and maintained strong performance across compliance and financial audits. Achieved consistent ROI results over a two-year operational period.
Managed workflows across Asana, Trello, MS Teams, and Google Calendar with consistent output. Tracked deliverables, escalated bottlenecks, maintained CRM data in Salesforce and HubSpot, and supported lead qualification and pipeline visibility.
Manages pages, creates content and landing pages, and supports business growth through analytics-driven strategy. Works across TikTok, Shopee, Reddit, Amazon, Facebook, Instagram, Etsy, and Shopify.
Managed LGL CRM, maintained sheets and data encoding, and used email automation with Flodesk. Updated CRM records daily and supported executive operations.
Bachelor of Science, Business Administration, Major in Financial Management
Completed a business administration degree with a focus on financial management.
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