Tourism and Operations Professional

I am a tourism and operations professional with more than 10 years of experience in guiding, product development, DMC operations, and customer service.

I have worked across product management, destination operations, and field coordination, supporting both internal teams and external partners to deliver smooth guest experiences.

My background includes market research, partner relations, supplier negotiation, special deal preparation, and operational support for group travel and excursions.

I am highly organized, adaptable, and comfortable working in fast-paced environments where communication, multitasking, and attention to detail are essential.

Alongside operations, I have extensive experience as a freelance tour guide in Serbia and across Europe, where I focus on quality service, problem solving, and guest satisfaction.

I am open to opportunities where I can combine tourism expertise, operational coordination, and customer-focused service to create value for both clients and teams.