I am a field service and operations professional with extensive hands-on experience in industrial maintenance, troubleshooting, and team leadership.
I have spent my career supporting complex technical environments, including ATM service operations, rice processing, offshore oilfield projects, and ROV systems.
My background includes maintenance planning, repairs, quality control, project coordination, and compliance-focused work with ISO 9001 and OSHA-related standards.
I am known for improving operational efficiency, reducing downtime, and helping teams deliver reliable results under demanding conditions.
I also bring strong supervisory experience, with a long history of coordinating technicians, managing schedules, and supporting cross-functional communication.
I am open to opportunities where I can apply my technical knowledge, problem-solving ability, and leadership experience in a role that values reliability and continuous improvement.
Implemented maintenance strategies to optimize the performance of 45 Hyosung ATMs, improving transaction success rates and customer satisfaction. Conducted timely repairs to ensure seamless operations and improved service quality.
Streamlined inbound and outbound rice preparation processes, improving quality control and client satisfaction. Optimized preparation protocols to align with company standards and client expectations.
Orchestrated implementation of critical projects for offshore oilfield clients, overseeing cost control, quality assurance, and ISO 9001 compliance. Collaborated with contractors to meet client specifications and delivered significant cost savings and early project completion.
Led an ROV team and coordinated all ROV activities while maintaining communication between clients and headquarters. Managed maintenance schedules, troubleshooting, and repairs to maintain operational efficiency at depth.
Associate's, Electronic Technology
Associate degree in electronic technology.
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