I am a Salesforce Certified Administrator and Business Systems Analyst with 6+ years of experience supporting enterprise environments and large user bases across Europe.
I specialize in Salesforce administration, business analysis, and release management, with hands-on experience delivering frequent releases through Copado, Git, and Salesforce DX CI/CD pipelines.
I have built and maintained automation at scale, including record-triggered and screen flows, while improving business processes and reducing manual work for operational teams.
I am experienced in security and access management, incident resolution, data migration, reporting, and integrations across Salesforce and related enterprise systems.
I also bring a broader technical background in Power Platform, SharePoint, Azure support, Power BI, and ServiceNow, which helps me work effectively across business and technology teams.
I am available immediately and open to opportunities where I can contribute as a Salesforce Administrator, Business Systems Analyst, or similar business systems role.
Administered an enterprise Salesforce org supporting 1,000+ users across multiple European regions. Shipped frequent releases using Salesforce DX, Git, and Copado CI/CD. Designed and deployed 80+ flows, reduced repeat incidents through root-cause analysis, owned security and sharing, supported integrations, configured core Salesforce components, and delivered UAT and reporting.
Gathered requirements with cross-functional teams and delivered CRM workflow configuration, data migrations, and system integrations. Automated processes with Power Automate and Microsoft 365, administered SharePoint sites, and built reporting dashboards.
Built internal business applications, automations, and Power BI dashboards.
Supported Azure infrastructure and virtual machines and resolved incidents in ServiceNow under ITIL SLAs.
Bachelor of Computer Science, Computer Science
Bachelor's degree in Computer Science.
Diploma in Computing, Computing
Diploma in Computing.
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